Advance Ship Repair Part

1 Year

Phone Support 7AM-6PM, M-F

1 Year

Depot Repair Parts**

3 Years

7 Days Phone Support

No

Next Business Day Onsite Repair Service

No

**Ideabox Computers pays shipping back to customer the first year
***Upgrade to premium warranty available at time of system purchase for additional cost.

Advance Ship Repair Part

3 Years

Phone Support 7AM-6PM, M-F

3 Years

Depot Repair Parts**

3 Years

7 Days Phone Support

Yes, 3 Years – 7 Days 7am-10pm

Next Business Day Onsite Repair Service*

1 Year

*NSW is handled by Ideabox Computers -VIC,TAS,QLD,WS,SA are handled by NWS
**Ideabox Computers pays shipping back to customer the first year
***Upgrade to premium warranty available at time of system purchase for additional cost.

Advance Ship Repair Part

3 Years

Phone Support 7AM-6PM, M-F

3 Years

Depot Repair Parts**

3 Years

7 Days Phone Support

Yes, 3 Years – 7 Days 7am-10pm

Next Business Day Onsite Repair Service*

1 Year

*NSW is handled by Ideabox Computers -VIC,TAS,QLD,WS,SA are handled by NWS
**Ideabox Computers pays shipping back to customer the first year
***Upgrade to premium warranty available at time of system purchase for additional cost.

Warranty

Ideabox not only builds custom workstations with best-in-class components , we also support them with our standard three year limited warranty. Three years? That’s right, and no other manufacturer’s warranty even comes close.

We also offer (at time of purchase) an optional Extended Premium Warranty which extends your 24/7 phone support and onsite support for and additional 1 or 2 years on Workstations. For HPC systems we offer as a standard “Premium Warranty” for 3 years total of system coverage. See the chart below for details on our warrranty offerings.

All warranty returns to Ideabox must be shipped in the original packing material or appropriate replacement shipping materials provided by Ideabox. If you require packing materials, please contact Ideabox Support. Shipments arriving in non-standard or other than original packaging may result in additional charges or void the warranty.

Click below for more details on our standard and premium warranties.

WARRANTY INQUIRIES

INFO@IDEABOXCOMPUTERS.COM.AU